Shipping and Handling

Shipping and Handling

ALL MI.COM ORDERS ARE GIFT WRAPPED IN SIGNATURE PACKAGING AND SHIPPED SECURELY IN A CARDBOARD BOX.

THEY COME WITH 2 FRAGRANCES SAMPLES

STANDARD SHIPPING  AVERAGE DELIVERY TIME: 3-6 WORKING DAYS

YOU CAN RETURN ANY ITEM PURCHASED ON MI.COM WITHIN 30 DAYS OF THE DELIVERY DATE.
HERE’S HOW:

1. FILL OUT THE RETURN FORM.
2. MAKE SURE THE MERCHANDISE YOU RETURN IS IN ITS ORIGINAL CONDITION, TAGS AND PACKAGING INCLUDED.
3. PACK THE ITEMS IN THE ORDER BOX (OR ANY RIGID CARTON BOX) AND STICK THE PRE-PAID UPS LABEL OVER THE PRIOR DELIVERY INFORMATION. USING THE LABEL PROVIDED WILL GUARANTEE A REFUND IN THE EVENT OF THEFT OR LOSS DURING DELIVERY TO OUR WAREHOUSE IN FRANCE.
4. CONTACT UPS  TO ARRANGE THE PICK-UP OF YOUR PACKAGE WHEREVER YOU WISH.

DUE TO MERCHANDISING RESTRICTIONS, ALL RETURNS MUST BE SHIPPED FROM THE SAME COUNTRY THEY WERE PURCHASED FROM.

PLEASE NOTE THAT RETURNS OF MI.COM'S EXCLUSIVE ITEMS MUST ONLY BE MADE THROUGH THE ONLINE FORM, AND CANNOT BE ACCEPTED BY OUR BOUTIQUES.

ONCE YOUR PACKAGE REACHES THE WAREHOUSE, PLEASE ALLOW 3 TO 7 BUSINESS DAYS (DEPENDING ON PEAK TIMES) FOR YOUR RETURN TO BE PROCESSED. IF YOUR RETURN DOES NOT MEET THE CONDITIONS LISTED, THE PACKAGE WILL BE SENT BACK TO YOU. WHEN YOUR RETURN HAS BEEN ACCEPTED, YOUR REFUND WILL BE ISSUED AND YOU WILL RECEIVE A CONFIRMATION EMAIL.

PLEASE NOTE EXCHANGES ARE POSSIBLE

 

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